Knowing what to expect at your first appointment will make the experience more enjoyable for both you and your pet.
Please arrive approximately 10 minutes early to fill out our New Patient Form. To save a bit of time, you can complete the New Patient Form online in advance.
A member of our team will go over your pet's history and discuss their problems with you. You are welcome to ask any questions you have, and we will devote time to answering them.
We will provide you with a diagnosis and treatment options after evaluating your pet. Your veterinarian and you will collaborate to develop a treatment plan for your pet.
Following your visit, we will prepare a detailed report outlining our diagnosis, our discussion with you, and your pet's treatment plan. We will keep this information on file for future reference.
We are pleased to serve pet owners in Weldon Spring at the St. Charles area. We are committed to providing cutting-edge veterinary care to you and your pet with care and compassion.
We are dedicated to providing comprehensive emergency and medical care to Weldon Spring pets through preventative care, client education, and comprehensive emergency and rehabilitative care.
Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.
Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, Discover, and American Express.
We are proud to offer CareCredit as a financing option. They offer an easy application process that will give you results in minutes.
We will provide a good-faith estimate of the cost of our services before treating your pet. However, unforeseen circumstances may arise that impact your final bill.
We will always discuss our written estimate with all clients before they leave our facility, and require a deposit based on our estimate before any further treatment.
If you need to cancel or reschedule an appointment, please let us know as soon as possible so that we can offer the space in our schedule to other clients.
We take care of cats and dogs.
You can purchase all the medications and specialty food your pet needs either via our online store or our in-house pharmacy.
You are financially responsible for the initial examination fee and any diagnostics or treatment that you consent to for your pet’s treatment. This payment is due at the time of service.
For further hospitalization, diagnostics, or veterinary surgery, a deposit is required upfront with payment due in full when your pet is discharged.
A deposit payment is required for all emergency examinations. Once the staff and doctors have examined your pet, an estimate for treatment will be given to you to determine a treatment plan.
If further hospitalization, diagnostics, or surgery are required, a deposit is required up front, with payment in full due when your pet is discharged.
We’re happy to help you fill out pet insurance forms for your pet’s visit.
Here are some helpful links for your pet's health.
Tender Care Animal Hospital is accepting new patients! Our experienced vets are passionate about the health of companion animals in Weldon Spring and the St. Charles area. Get in touch today to book your pet's first appointment.